Frequently Asked Questions
Want to know more? Take a read of these FAQs! If you can’t find what you are looking for or have further questions, don’t hesitate to ask! Just pop me an email, I’d be happy to help!
Do I need to pay a deposit?
Yes, a $150 non refundable session fee is required at time of booking. Your photography package is purchased in addition to this session fee.
When do I need to pay the remainder?
Payment is to be in full made at time of session via, eftpos or bank transfer with emailed receipt or payment plan if preapproved by Rebecca Lewis Photography prior to the session commencing.
What if we are sick or need to reschedule?
There is no extra charge for moving a session if you have given at least 48 hours notice. However, if it is under 48 hours, or your have to cancel at the last minute, a $150 reschedule fee will apply to secure the next booking.
I have already booked with you but just saw your recent promotion …
Sorry but new promotions do not apply to current booked sessions.
Do you offer refunds?
Strictly no refunds on either your session deposit, or your order total will be issued. This includes any prepayments that occur before your session has taken place
When do I receive my products?
All Packages and products must be paid in full before printing of any products.
Can I take my own photos during the session?
Cameras, Phone camera and video camera are not permitted during any session unless approved by Rebecca Lewis Photography prior.
Can I obtain the RAW files from my session?
No, Rebecca Lewis Photography does not deliver images (RAW) that have not been edited to the highest professional standard and to the style of her portfolio.
What if our session needs to run longer?
Any time over the allotted time is charged out at $80 per hour and is to be at the end of the session.
When do we get to see our photos?
After your session, you will be able to view and select your images from images taken during the session, payment of chosen package and or extra images and wall art is due at the end of the session.